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Centre Update

Centre Update 10/12/21

Please read the below information ahead of your visit to Star City.

All our attractions and indoor dining is now fully open, we advise you to check individual opening times before visiting.

Guest Safety

Mask Friendly

We ask all visitors to continue to respect other people’s space and to remember that some stores, cafes and restaurants may request that you continue to follow specific guidance such as wearing a face-covering or limit entries. Please respect these requests for the well-being of staff and other visitors.

We Welcome Clean Hands

We encourage guests to make use of the hand sanitising stations location around Star City.

Be Mindful of Others

Please be respectful of others and give people plenty of personal space.

Enhanced Cleaning

Star City will continue its enhanced cleaning regime of all major touch points throughout StarCity.

Guest Services

If you are unsure of any of the measures or have a question when at Star City our Guest Service team will be happy to assist.

Should you have any questions prior to your visit contact the Star City team on 0121 270 4455 or email

We wish you a safe and fun visit and look forward to welcoming you to Star City soon. The latest full government guidelines available here.

Please note that attractions and restaurants will have their own measures in place, and we advise you to contact individual attractions and restaurants ahead of your visit should you have any concerns

Get in touch

Please feel free to send us your comments and feedback using the form below.
If necessary we will get back to you as soon as possible.


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